Team and Access Management

Runless team access is managed inside the product tenant. You do not need to administer a separate customer-side Cognito user pool.

Roles

RolePermissions
OwnerInvite/remove members, manage AWS connections, configure runtime rules
MemberOperate dashboard workflows allowed by tenant policy

Invite a Team Member

1

Open Team tab

2
  1. Sign in to Runless.
  2. Open the dashboard and go to Team.
3

Send invite

4
  1. Enter user email.
  2. Choose role (Owner or Member).
  3. Click Send invite.
5

Confirm activation

6
  1. Invitee receives an email invitation.
  2. After acceptance, member appears as Active in Team list.

Remove a Team Member

  1. Open Team list.
  2. Find the member.
  3. Click Remove and confirm.

Runless prevents removing the last owner of a tenant. Assign another owner first if you need to transfer ownership.

Seat Limits

If your plan seat limit is reached, new invites are blocked until you:

  • Remove existing members, or
  • Upgrade your plan limits

Access Best Practices

  • Keep at least two owners for operational continuity
  • Grant owner role only to users managing account linking or governance
  • Review team membership regularly

Troubleshooting

Invite not received

  • Ask the user to check spam/junk folders
  • Verify email address in invite form
  • Re-send invite from Team tab

Member cannot access linked account actions

  • Verify member role and tenant membership
  • Confirm the linked AWS connection status is verified and commercially active

Next Steps